Order Processing

All orders are processed and dispatched within 1–2 business days after your order is placed.

Once your order has been dispatched, you will receive a confirmation email with tracking information when available.

Shipping Times

We offer international shipping to many countries worldwide.

• Processing time: 1–2 business days
• Estimated delivery time: 7–12 business days
• Total estimated time: approximately 8–14 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, holidays, weather, or other circumstances outside our control.

Tracking

If tracking information is provided for your order, you will receive it by email after your order has been dispatched. Please allow a few days for tracking information to update after shipment.

Customs & Import Fees

International orders may be subject to customs duties, taxes, or other import fees depending on the destination country. Any such charges are the responsibility of the customer.

Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team and we'll be happy to help you locate your package.

Refunds

For hygiene and safety reasons, teeth whitening strips cannot be returned or refunded once the package has been opened or the product has been used. Unopened and unused products may be eligible for a return, provided they are returned in their original condition. Please contact us before sending any return.

Questions?
Contact us through our customer support page and we'll get back to you as soon as possible.